Volvic.co.uk Site Privacy Policy

Privacy Policy

THIS WORLD WIDE WEB SITE (THE SITE) IS OWNED AND OPERATED BY DANONE WATERS UK & IRELAND.

Volvic is committed to preserving the privacy of all visitors to www.volvic.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By using this site, you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU
When you visit or register on www.volvic.co.uk you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails, letters or photos you send to us.

USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you including information about Volvic's involvement in live music events and we may contact you by [e-mail. If you change your mind about being contacted in the future, please let us know.

DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be may be accessed by companies who act for us for the purposes set out in this policy or for other purposes approved by you.

Where you have consented to receiving this third party information, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you They may contact you by e-mail If you change your mind about being contacted by these companies in the future, please let us know.

COOKIES
Cookies are small amounts of information, which we store on your computer. Cookies do not obtain any personal information about you or provide a means to contact you. Cookies do not extract information from your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. To remove cookies from your computer please click on the following link: www.microsoft.com/info/cookies.htm . If you do not wish to receive cookies in the future, please let us know.

SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. We adhere to the data protection act.

ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.

CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

CONTACT
All comments, queries and requests relating to our use of your information are welcomed. For the Danone Waters Helpline, please call: 0800 2790 8882 (if calling from the UK), 1800 556543 (if calling from ROI). Please address all written queries to:

Danone Waters UK
2nd Floor International House
7 High Street
London
W5 5DW